shopify/fraud & chargeback

Catch risky orders and explain every flag.

Real-time order risk scoring with the factors behind every decision, so you stop chargebacks without blocking good customers.

live template · free to try
fraud_risk.streamstreaming
live order risk queue
#48213 · $240HIGH
0.94
velocitygeo mismatch
#48210 · $88REVIEW
0.61
new device
#48209 · $36PASS
0.07
trusted
Why a generic flow isn't enoughA / the problem >>>

Black-box fraud scores create two problems: false positives that block real buyers, and flags no one can defend in a chargeback dispute. Speed without transparency is its own liability.

From store data to actionB / how it fits >>>
// you feed it

Shopify order, device, and customer-history signals plus your risk thresholds.

// it decides

It scores each order's risk in real time and surfaces the factors that drove it.

// you get

A live risk queue with a score, a decision band, and the reasons behind every flag.

How it worksC / the model >>>
01

score at checkout

Each order is scored the moment it's placed, low-latency by design.

02

show the factors

Velocity, geo, device, and history are surfaced per order, no unexplainable box.

03

route by band

Pass, review, or hold by your thresholds, so staff only see what needs a human.

What it runs onD / inputs >>>
[✓]Shopify order stream
[✓]Device & geo signals
[✓]Customer history
[✓]Your risk thresholds
What you walk away withE / outcomes >>>
real-timescored at the moment of order
every flagcarries its risk factors
fewerfalse declines on good buyers
Common questionsF / faq >>>
Other modelsG / more >>>

Turn it on for your store in minutes.

engine: online