Keep the customers worth keeping.
Stop exporting a churn score and guessing what to do with it. Xplainable returns a ranked, costed save plan: who to keep, with which lever, inside the budget you set.
A churn model tells you who is leaving. It doesn't tell you who is worth saving, which intervention will work, or what it costs. So the list lands on a CSM's desk and the budget gets spent on whoever shouts loudest.
Your customers, their history, and the levers you can pull: calls, waivers, win-back offers, each with a cost.
It scores save-probability per account and matches the highest-value lever to each, then packs the plan to fit your budget.
A ranked, costed save plan with the reason behind every account, ready to hand to the team or push to your CRM.
score risk + value
Every account gets a churn probability and an expected value at risk, explained by its own drivers.
match the lever
The engine picks the highest-EV intervention per account from the levers and costs you defined.
fit the budget
It packs the plan to your spend cap, maximising retained value, and shows what it left out and why.