solutions/next-best-offer

One offer per customer. The one that pays.

For every customer, the single highest-value offer that still fits your spend, ranked by expected value, not by gut feel or last quarter's campaign.

next_best_offer.rankranked
candidate offers · by expected value
[top]bundle upgrade$18 CAC
0 EV
annual switch$11 CAC
0 EV
add-on seat$7 CAC
0 EV
[✓] top offer fits campaign budget
Why a score isn't enoughA / the problem >>>

Most cross-sell and upsell is one-size-fits-all: the same offer blasted to everyone, optimised for open rates instead of value. The high-intent customers get discounts they didn't need and the rest get noise.

From data to decisionB / how it fits >>>
// you feed it

Your offer catalogue with costs, plus customer history and the spend you've allocated to the campaign.

// it decides

It estimates expected value per customer-offer pair and assigns the single best offer to each, within budget.

// you get

A per-customer offer assignment ranked by EV, with the reason each customer was matched to their offer.

How it worksC / the engine >>>
01

score every pair

Each customer is scored against every eligible offer for expected value, explained per pair.

02

assign the best

Each customer gets the single highest-EV offer they're eligible for, no overlap, no waste.

03

fit the spend

The assignment is packed to your campaign budget, maximising total expected value.

What it runs onD / inputs >>>
[✓]Offer catalogue + costs
[✓]Customer history & eligibility
[✓]Campaign budget
[✓]Channel constraints
What you walk away withE / outcomes >>>
1 offerper customer, chosen for value not volume
budget-fitthe assignment respects your spend
EV-rankedsend to the highest-value first
Common questionsF / faq >>>
Other leversG / more >>>

Stop guessing. Start deciding.

engine: online